FAQ's

We're the idea home for students in Preston. Unlike private house shares, there's no bills to pay on top of your rent.  All of our en-suite rooms include utility bills, free high speed WiFi and contents insurance*.  We also have an exclusive resident's only gym.  There's also onsite maintenance and 24/7 staff presence from our small but friendly team.

*For those booking 44 weeks or over.

Yes! All utility bills are included as well as contents insurance (44+ week tenancies only), WiFi, Residents Only Gym, and TV licenses in communal areas.

Unfortunately not! We are a student & key worker only accommodation.  If you do not meet this criteria we will not be able to offer you a tenancy.

To check your student eligibility, please review Preston Council student guidelines.

All of our rooms are suitable only for single occupancy.  However you are able to request multiple rooms within the same cluster.

For queries of this nature please speak to our team.

Please note we are unable to house children. 

Yes!  Our clusters range from 2 to 5 rooms and are the perfect place to share with friends.   We will always do our best to accommodate your preferred living arrangements.

Upon application you'll be asked to complete a flatmate survey to detail your preferences.  Be sure to mention any requests to our team.

Booking with us is simple!

To apply for your room all you need to do is complete our online booking form.

Once we've reviewed your application our team will be in touch with any additional information. Our dedicated lettings team will then begin processing your application and contact you to confirm and finalise your tenancy!

Once we have received your booking form we will confirm your booking and send a draft contract for you to read.  Once you confirm the dates and other details are correct we will send you a signable version of the contract.

Once this is signed, your contract is binding and you are liable for the rent for the full length of your contract.  If after this you wish to withdraw you will need to find yourself a replacement for your contract or pay it in full.

Please speak to our team for more information.

Although Friargate Court doesn't have a designated resident's car park, there are a number of council and private car parks within walking distance.

Friargate Court offers free secure cycle storage for all residents.

Preston has an excellent public transportation links.  Preston Bus and Northern Rail both serve the city.

If you're pre-paying in full, you won't require a guarantor.

If you’re paying your rent in installments, you will need a guarantor. That gives us – and you – the security that your rent will be paid in full.

This person should be a permanent resident of the UK, who has lived in the UK for more than three years, and is recognised as a taxpayer by HMRC.

They’ll need to provide us with proof of address (less than three months old) and photo ID.

Don’t have a UK guarantor? You can still pay in installments, with a guarantor from Housing Hand.

To deliver our commitment to you we actively seek feedback on your experience.  You can help us by providing feedback on your experience when we send out resident surveys via email.  In the case that you are not satisfied with our service, please visit Reception and the team will be happy to help..

For any maintenance requests, please speak to a member of our reception team and complete a maintenance request form.  Please provide full details of the fault and its exact location - be as detailed as you can, as this will facilitate a quicker repair.

To deliver our commitment to you we actively seek feedback on your experience. 

In the case that you are not fully satisfied with our service, in the first instance we ask that you bring your complaint to the attention of a member of staff on site.  Your complaint will be logged internally, then reviewed and investigated.

Our aim is to provide you with a written reply within two working days of receipt of complaint.

We will then endeavour to provide a full response and resolution within 7 working days of receipt of complaint.

If your complaint is of a complex nature, which requires detailed investigation, we will inform you what is happening every 7 working days until we can reply in full.

For complaints you believe are unable to be resolved within our accommodation and which relate to student accommodation please refer to the National Code Complaints procedure.  

You may find some cooking items already in your kitchen but it is advisable to check as you might need to purchase additional products.

You will need to bring your own bedding with you.

You can pre-book all essentials with Uni Kit Out and have them delivered to us prior to your arrival

Friargate Court provides communal areas, a residents only gym, table tennis, 24/7 concierge services, vending machines and laundry facilities.

Being in the heart of Preston's student area, we also are situated right across from a variety of restaurants/fast food outlets, grocery stores such as Tesco and many public transport links.